FAQs

Do you have Store Hours?

-Shop Gina Celeste is an online boutique with occasionally pop-up shopping opportunities. We do not have set store hours at this time. Please make sure to join our VIP shopping group to be in the know about our in-person shopping events! 

What is your Return Policy?

-Shop Gina Celeste accepts back items within (7) Days of Purchase/Delivery so long as item is unwashed/unworn and in re-sellable condition. Refunds may be given back in the original form of payment or as store credit or exchange. 

Items purchased with discount code may ONLY be returned for store credit or for a size exchange. Item must still be in unwashed/unworn and re-sellable condition. Items purchased on clearance (or marked final sale) cannot be returned or exchanged.

No returns or exchanges will be accepted outside of the 7 day window unless item damaged.

What is your Policy on Price Adjustments?

Shop Gina Celeste cannot make adjustments to previous purchases to reflect a pricing difference. Items purchased previous to a sale price or coupon are not eligible for price adjustment. 

Can I pick up my order if I'm local?

Yes! I offer free local pick-up! I am located in North East Fishers about 3 miles east of Hamilton Town Center. All items are placed in a secure place protected by video surveillance. Please send me an email at shopginaceleste@gmail.com or a message on facebook to arrange pickup time. Pick-up will be a porch pickup with item marked with purchasers name. 

Can I pay cash for an online order?

Yes! If you have selected "pick-up" as a shipping option - you may pay with cash at pickup. Cash must be exact. No change can be given for pick-ups. Cash payment is not available for shipped items.

Do you offer in-person shopping too?

Yes! Please "Like" and "Follow" Shop Gina Celeste on Facebook to be alerted to open house events! Shop Gina Celeste can also be booked for in-home boutique parties! (a.k.a. I bring the boutique to you and your friends to shop!)